Company name: Handover Copenhagen Company address: Skjellestadhagen 45, 1389 Heggedal, Norway Official e-mail address: email@example.com Official web page: www.handover-cph.com Org/VAT no.: 927 512 866
By using www.handover-cph.com the following terms of trade are automatically accepted.
Handover Copenhagen provides the sale of vintage and secondhand clothes, which means that wear and tear can be expected. All items are checked for any defects before sale. Major flaws and blemishes, if there’s any, will be noted in the product description. If the product still doesn’t meet the expectations, a 14 day return policy will apply. Handover Copenhagen strive for the website to be updated regularly. However, reservations are made for any errors and sold out items. It cannot be guaranteed that all products are available when an order is placed. In that case you will be contacted directly by email. Please note that a purchase is not registered or completed before the payment has gone through. You will receive an order confirmation by e-mail shortly after you have made your order.
After confirmation, your order will be shipped within 1-3 business days of ordering. As soon as your order is dispatched, you will receive a shipping confirmation by e-mail. The shipping confirmation will include carrier and tracking information. It is important that the customer ensures that address details are correct, as these cannot be modified. Handover Copenhagen cannot be held liable for lost orders related to an incorrect address or incomplete information entered on an order. Orders outside Norway will be managed by the Norwegian National Post (PostNord) until it reaches the country of destination, where it will be handled by the local postal service. The package can be expected to arrive within 4-8 weekdays on shipment in Europe. Outside Europe, the package can be expected to arrive within 6-12 business days + time in customs. Handover Copenhagen is not responsible for any missing goods during transportation. If your package does not arrive, please contact us so we can open a case with the concerned postal service.
EXCHANGE, RETURN AND REFUND
Handover Copenhagen offers 14 days return policy from the day the package is received, provided that the goods are in the same condition as at the time of receipt. If the product is returned with missing sales tags or has new signs of usage, other than trying it out, the right to return will cease. Send an email to firstname.lastname@example.org within 48 hours of receiving your purchase. Please state your ordernumber, style and the reason for your return. Any costs associated with the return will be the responsibility of the customer. Handover Copenhagen cannot be held responsible if the shipment disappears during a return. In this case, inquiries must be made by the customer to the responsible postal service. Refunds will be processed as soon as possible and no later than 30 days after receipt of the return shipment. Goods marked as sale products with reduced price can not be returned.
When trading through Handover Copenhagen, your personal information is used exclusively to enhance the user experience and ensure the best possible service. The information is stored in a system that helps us to create a picture of the visitors’ behaviour with the page. This information is used to optimize functionality and ease of use. Information such as name, address, phone number and e-mail address is used solely for shipment and billing purposes. No personal data from the third party is disclosed to any other party without the third party’s consent.